Privacy policy

Tile Direct understands that you are concerned about your privacy. That's why we have created this privacy and permission statement, to demonstrate our firm commitment to your privacy. Any personal information that you provide to us will be collected and held by Tile Direct. Under the Privacy Act 2020 you have rights of access to and correction of personal information that we hold. We offer the ability to correct or change the personal information collected at any time and as often as necessary.

How does Tile Direct use the information I provide?

TILE DIRECT uses the information you provide to target and personalise the emails we send to you and the offers we make available to you. We do this to ensure that you only receive relevant and appropriate information.

TILE DIRECT will not sell or give away your personal information to any other person, company or organisation, unless:

1. it is required by law; or
2. you expressly agree to us giving out your information.

What about security?

TILE DIRECT has modern and robust security measures in place to protect the information you give to us from loss, misuse and alteration. We are constantly reviewing and upgrading these security measures to ensure the very best of protection to you.

 

What are cookies and why does TILE DIRECT use them?

A cookie is a piece of data stored on a user’s computer hard drive, containing information about that user. A cookie can only be accessed across the internet by the web site that placed it there. Cookies are used by the TILE DIRECT website to add functionality and security.

You may choose to reject a cookie that the TILE DIRECT website attempts to place on your computer, however you may then be limited in your use of some areas of the website. The use of cookies in this way is wide-spread and commonly accepted by the internet community.

What about other web sites?

 The TILE DIRECT website contains links to other web sites. We are not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our web site and to read the privacy statements of other sites that link through to. This privacy statement applies only to websites owned and operated by TILE DIRECT.

Does the TILE DIRECT send spam?

The law prohibits the sending of spam emails that are known as “unsolicited commercial electronic messages”. TILE DIRECT does not send unsolicited commercial electronic messages.

If you have received an unwanted email sent from TILE DIRECT, or purporting to be sent from TILE DIRECT, please Contact us.

If you have any questions about the privacy and permission practices of the TILE DIRECT website or your dealings with us, please Contact us. We are committed to being of service to you and resolving any issues that may arise.